There are many approaches to performing Root Cause Analysis, including the Fishbone Diagram (the 6Ms, which stand for “machines, methods, materials, measurements, mother nature – aka environment, and manpower”) and the “5 Whys”. The “5 Whys” approach explores the underlying cause-and-effect relationships during the investigation of a particular problem. The root cause of the problem is arrived at by repeating the question “Why?” Each answer then forms the basis for the next question, and ultimately, the answer.
Watch the video above to learn how PROACT® Software gives you the flexibility to accommodate any method you want to use.
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